Not every roofing contractor has experience working with insurance claims. The process has its own documentation requirements, its own vocabulary, and its own common failure points — and a contractor who doesn't understand it can cost you money even when you have a valid claim.
What We Bring to Insurance Restoration Work
- We know how to document for insurance. Our damage reports are written with the adjuster's requirements in mind — impact counts, photo documentation by section, soft metal findings, and a clear description of storm-related damage vs. pre-existing conditions.
- We're familiar with the claims process. We know how the timeline typically works, what the adjuster's scope usually looks like, what's commonly missed or underpriced, and how supplement negotiations proceed.
- We meet adjusters on-site. When you have a scheduled adjuster visit, we're there. Walking the roof with the adjuster — and being able to point to documented findings in real time — produces a more complete scope than leaving the adjuster to inspect alone.
- We don't pressure claims. If we inspect a roof after a storm and don't find damage that warrants a claim, we'll tell you. Filing a claim that gets denied creates a record on your policy history and can affect your rates. We don't benefit from pushing homeowners into claims that won't hold up.
What Homeowners Get Wrong
The most common mistake is filing a claim before getting a professional inspection. Homeowners call their insurer, report storm damage, an adjuster comes out and finds no covered damage (or minor damage below the deductible), and the homeowner ends up with a claim on their record and no payout. The right sequence is always: inspection first, claim second if the findings support it.
What We Can and Can't Do
We are licensed roofing and general contractors — not public adjusters. We document damage, meet adjusters, review insurer estimates, and complete the repair or replacement work. If there's a significant dispute with your insurer that requires formal adjudication, a licensed public adjuster handles that process. We can point you toward reputable public adjusters if a situation warrants it.
Our Track Record
We've been handling storm restoration work in the Indianapolis area since 2016. Our customers include homeowners who've been through the full process — from initial inspection through adjuster visit, supplement, approval, and completed project — and can speak to how the process went. We're BBB A+ accredited and Owens Corning preferred.
Call (317) 883-7537 to start with a free storm damage inspection, or use the form.